A staff of the Shambhala Travels & Tours will meet and assist you at the airport and provide transportation to the hotel if requested in advance. Upon arrival, a traveler’s orientation devised by the company’s western advisors will be presented.This orientation concerns healthcare precautions and ethnic customs in order to keep travelers healthy and safe during their visit to the East.

Insurance:
   Travel insurance can be purchased by the client at either the point of origin or through Shambhala Travels & Tours.

Cancellation & Refund:
   Any change, alteration or re-routing of the itinerary should be communicated to us immediately. If the tour is cancelled 45 days prior to commencement date, 90% of the deposit will be refunded. The deposit will not be refunded if cancellation occurs less than 30 days prior to commencement date.
   There will be a cancellation fee of 25% for any cancellation three weeks prior to Tour departure date, 50% two weeks prior to Tour departure date and no refund thereafter. No refund for no shows & delay arrivals whatsoever reason.

Booking terms conditions & visa arrangements:
   Confirmed reservation should reach us 1 month prior to Tour departure date along with 50% Non-refundable deposit per person or according to special negotiations made.

Restricted entry
   Tourists to Bhutan are obliged to use Druk Air (the only airline serving Bhutan) either on entering or leaving the country).

PASSPORTS
   Valid passport required by all.

VISAS
   Required by all.

Validity
  Visas are initially granted for stays of up to 15 days. The Bhutan Tourism Corporation Limited (BTCL) can apply for an extension of tourist visas for an additional fee per person.

Note:
(a) There are two ways of entering Bhutan: by air to Paro Airport or by road to the Bhutanese border town of Phuntosholing. All travellers entering the country by road must ensure that they have the necessary documentation for transiting through that part of India to Phuntsholing. Consult the Passport/Visa section for India. Visitors are also advised to contact the Government of India Tourist Office to check exactly what special permits or other documents may be necessary as these regulations are subject to change at short notice.
(b) Visitors are required to book with a registered tour operator in Bhutan which can be done directly through an affiliated travel agent abroad.
(c) A yellow fever certificate is required by all if arriving within 6 days from an infected area.

Group size:
   For group tours the usual ideal amount of people is between 10-16 persons. ”More people cost less, less people cost more”.

Liabilities & Force Majuere :
   Shambhala Travels & Tours gives notice that they act only as agent while undertaking tours, transportation, hotel accommodation and any other client services, with the express understanding that the company, while exercising every possible precaution, is in no way responsible or liable for any injury, accident, damage, death, loss, additional expense, delay, any change and alteration in the itinerary due to unavoidable circumstances, such as landslides, road blockage, flood, snow, political unrest, cancellation of flight, delay arrival, sickness or accidents, inconvenience or any other irregularity caused in connection with the execution of client services arranged by Shambhala Travels & Tours, its agents or employees.

   Any extra cost incurring thereof shall be borne by the client on the spot. It is most advisable for clients to have full insurance against medical and personal accidents. Cancel insurance is also highly recommended.