A staff of the Shambhala Travels & Tours will meet and assist you at the airport and provide transportation to the hotel if requested in advance. Upon arrival, a traveler’s orientation devised by the company’s western advisors will be presented.This orientation concerns healthcare precautions and ethnic customs in order to keep travelers healthy and safe during their visit to the East.

Insurance:
   Travel insurance can be purchased by the client at either the point of origin or through Shambhala Travels & Tours.

Cancellation & Refund:
   Any change, alteration or re-routing of the itinerary should be communicated to us immediately. If the tour is cancelled 45 days prior to commencement date, 90% of the deposit will be refunded. The deposit will not be refunded if cancellation occurs less than 30 days prior to commencement date.
   There will be a cancellation fee of 25% for any cancellation three weeks prior to Tour departure date, 50% two weeks prior to Tour departure date and no refund thereafter. No refund for no shows & delay arrivals whatsoever reason.

Booking terms conditions & visa arrangements:
   Confirmed reservation should reach us 1 month prior to Tour departure date along with 50% Non-refundable deposit per person or according to special negotiations made.

Visa
   Foreigner who intends to visit Nepal must hold valid passport or any travel document equivalent to passport issued by the Govt. for visiting a foreign country prior to apply for visa

Tourist Visa Extension
   A tourist visa can be extended upto 120 days from the Department of Immigration in Kathmandu and Pokhara Immigration Office on request. Then after an additional 30 days can be extended from Department of Immigration on reasonable ground, which ensures one's departure from the country within 150 days in one visa year.

Don't or Do's
- A tourist may stay in Nepal upto 150 days in a visa year (Jan-Dec).
- A tourist must extend his/her visa before expiry of the visa validity period. - A tourist who does not comply with these regulations may be liable of fine and other prosecution as provided in Immigration Act and Rules.
- A Foreigner having obtained tourist visa shall not allowed to work with or without receiving remuneration.
- A foreigner shall not be allowed to carry out any work other than that for which purpose s/he has obtained the visa.

By Air
Kathmandu is connected direct from Vienna, Amsterdam, Moscow, Sharjah, Dhaka, Abu Dhabi, Doha, Paro, Lhasa, New Delhi, Mumbai, Calcutta and Varanasi by Royal Nepal Airlines, Biman Bangladesh Airlines, China South-West Airlines, Druk Air, Indian Airlines, Austrian Airlines, Lauda Air, Transavia, Gulf Air, Qatar Airlines and Thai International.

By Surface
Kakarbhitta (Eastern Nepal) Nepalganj (Mid-western Nepal) Jogbani (Eastern Nepal) Dhangarhi (Far Western Nepal) Birgunj (Mid-Nepal) Mahendra Nagar (Far Western Nepal) Sunauli or Belahiya (Western Nepal) Tatopani (Tibet Border)

Group size:
   For group tours the usual ideal amount of people is between 10-16 persons. ”More people cost less, less people cost more”.

Liabilities & Force Majuere :
   Shambhala Travels & Tours gives notice that they act only as agent while undertaking tours, transportation, hotel accommodation and any other client services, with the express understanding that the company, while exercising every possible precaution, is in no way responsible or liable for any injury, accident, damage, death, loss, additional expense, delay, any change and alteration in the itinerary due to unavoidable circumstances, such as landslides, road blockage, flood, snow, political unrest, cancellation of flight, delay arrival, sickness or accidents, inconvenience or any other irregularity caused in connection with the execution of client services arranged by Shambhala Travels & Tours, its agents or employees.

   Any extra cost incurring thereof shall be borne by the client on the spot. It is most advisable for clients to have full insurance against medical and personal accidents. Cancel insurance is also highly recommended.